Cloud Contact Center
For many years, call center technology has been very limited and very expensive. VocalCloud uses its VoIP cloud solutions to provide a comprehensive contact center solution that can be purchased as a monthly service at an affordable price.
Vocalcloud provides a feature-rich, comprehensive contact center solution as a monthly service. Our systems include some of the best available technologies for operating either an inbound or an outbound contact center and cost a fraction of other solutions in the market.
Here's just some of the features available in our Cloud Contact Center:
- True multi-tenant capability
- Integrated PBX
- Integrated Campaign Builder and dialer
- Skills-based call routing (ACD)
- Built-in IVR creator with Voice XML and Asterisk IVR
- Computer-telephony integration (CTI) for agent screens
- Unified desktop
- Call recording and call monitoring
- Web-based contact and collaboration
Here's some screenshots of the VocalCloud Cloud Contact Center:
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Request a Quote /
Contact an Account Specialist
If you would like to talk specifics in order for us to povide you a formal quote, or If you have some additional questions and would like to discuss the services VocalCloud offers, simply complete the short form below and we will contact you. You can also reach us at 888.305.3850.
